1124 Shoreview Circle, Casselberry, FL 32707 Casselberry, FL

Frequently Asked Questions

Frequently Asked Questions

AMENITIES

Does your property offer on-site parking?

Yes. Both surface parking and garage parking is available.

Is your property parking free or paid?

We offer surface lot parking for residents for no additional fee and garage parking for an additional fee.

Is your property pet-friendly?

Yes. Your fur-baby may enjoy the dog park and pet spa!

Do you offer furnished apartments?

We can offer assistance in finding rental furniture providers, but it is not something we offer.

ADMIN

Am I required to purchase renter's insurance?

Yes.

Is your property smoke-free?

Yes, we are a smoke-free community, no butts about it.

How long does it take for an application to be approved?

Generally same-day approval, but sometimes based on how soon required materials are submitted.

What are my options for paying my rent?

Please click on the resident portal to pay online or swing by the Leasing Office in person with a check or money order.

Which utilities are included in my rent?

No utilities are included in the rent. 

MAINTENANCE

Does your property have on-site maintenance?

Yes. If you have a pet be sure to mention it on the service request, and we will discuss the various options for entering your home. 

My apartment has something that needs to be repaired. How do I get help?

Please open a ticket via the resident portal, or call the Leasing Office during office hours. For emergencies call the maintenance number. 

What happens if I am locked out of my apartment?

During office hours, please contact the Leasing Office. If it is after hours, please call the emergency maintenance number.