Frequently Asked Questions

Does your property have on-site maintenance?

Yes. If you have a pet be sure to mention it on the service request and we will discuss the various options for entering your home. 

An item in a resident's unit needs to repair. How do they get help?

Open a ticket via the resident portal, or call the office during office hours. for emergencies call the maintenance number 

What happens if a resident is locked out of their apartment?

During office hours, contact the office, after hours, call emergency maintenance

Does your property offer on-site parking?

Yes.

Is your property parking free or paid?

Paid.

Is your property pet-friendly?

Yes.

Do you offer furnished units?

We can offer assistance in finding rental furniture, but it is not something we regularly offer.

Am I required to purchase renter's insurance?

Yes.

Is your property smoke-friendly?

No.

How long does it take for an application to be approved?

Generally same-day approval, but sometimes based on how soon required materials are submitted.

What are my options for paying my rent?

Resident portal or in person with a check or money order.

Which utilities are included in my rent?

No utilities are included in the rent.